[IRCServices Coding] NickServ Issue?

[Colin Thorpe(SCF)]

Hi, one of my users added thier current "host" to the NickServ access list..

NickServ then asks them to identify up-on re-connection, they do not, and
nickserv changes thier nick to GuestXXXXXXX

etc..

should NickServ do this if a user has thier host/mask on thie nickserv
access list for thier nick? If not, Why did it?
I checked the list, and thier current /whois - they have added it right and
it is there...

thank you